Privacy Policy

At Moya & Co., your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our services, or use our client portal. By engaging with us, you agree to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This may include:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

  • Project-specific details you share with us (e.g., property location, design preferences)

1.2 Technical Information

  • IP address

  • Device type

  • Browser type and version

  • Operating system

  • Referring site details

  • Usage data from our website and client portal

2. How We Use Your Information

We use your information to:

  • Deliver and manage architectural, interior design, and product-related services

  • Communicate with you regarding your project, inquiries, or orders

  • Provide access to our digital platform and client portal

  • Improve website functionality and user experience

  • Process payments and manage transactions

  • Send occasional marketing updates (only with your explicit consent)

3. Sharing Your Information

We do not sell your data. We only share your information:

  • With third-party service providers who assist us (e.g., payment processors, cloud storage, analytics)

  • If required by law or to protect our legal rights

  • With your consent, for collaborations or referrals involving third-party professionals

All third-party partners are obligated to maintain the confidentiality and security of your data.

4. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes encrypted communications, secure server environments, and restricted access to your data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, understand usage patterns, and improve our services. You may control cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (subject to legal and contractual obligations)

  • Withdraw consent for direct marketing

To exercise these rights, please contact us at: [Insert Contact Email]

7. Third-Party Links

Our website and platform may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above and, if significant changes are made, notify you via email or platform notification.